FAQ

WHAT IS A PREMIERE?
A premiere is an in-studio purchasing session that happens either the same day or just a few days after your shoot. When you come in for your premiere you get to view your images and purchase your favourites as albums, wall art, or even as digital negatives.

DOES MY SESSION COME WITH DIGITAL FILES?
All of our photoshoot collections are priced for the time, skill and energy that’s involved in each session, products like books, canvas and digital files are available for purchase at your premiere. Each shoot and client is unique in what product would best suit, so we’ve decided on a choose your own adventure style for packages.

WHAT IS YOUR CANCELLATION POLICY?
A  non-refundable retainer is required to book any session. If you need to re-schedule your appointment we are happy to accommodate and re-book up to one time with a minimum of ten days notice. The re-scheduled session must take place within one month of the original booking date. Retainers are forfeited if there is not enough cancellation time given or if the session is re-scheduled more than once. If needed, your session date is transferable to a friend, however a $75.00 transfer fee is required to do so.

WHERE WILL WE SHOOT?
When we meet for your consultation, we will discuss your likes, dislikes, what mood you’d like to achieve and what suits you and your personality best and decide on what locations work best from there.

I’M A BIT SHY, HOW WILL I COPE IN FRONT OF THE CAMERA?
No need to worry here! It’s perfectly normal to be nervous before a shoot, rest assured that we will coach you through the entire experience. We’ll show you where to stand, how to pose and even where to look so you don’t have to even think about it. After a few minutes you’ll warm right up to the camera!

WILL YOU PHOTOSHOP MY IMAGES?
We use photoshop on virtually every image and believe, as with most things, that it’s great with moderation. We take time to smooth skin, and get rid of blemishes, bruises and cellulite (everyone has it!). We don’t however, use photoshop to change your appearance or shape.

WHAT TYPES OF PAYMENT DO YOU ACCEPT?
We accept Visa and MasterCard as well as Interac.

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